Welcome to Car Hire Staines. These Terms of Service outline your use of our website carhirestaines.co.uk and our vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals in Staines are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This agreement outlines the specific terms, conditions, insurance information, charges, and your obligations for the rental. In the event of a discrepancy between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle in Staines, drivers must be at least 21 years old, although age restrictions can vary based on the vehicle type. Those under 25 may incur additional fees. A valid, full driving licence is required, along with valid identification and proof of current address. Payment information and a security deposit must also be provided, along with any other requirements detailed in the Rental Agreement.
Booking and Payments
- Reservations can be made via our website, by telephone, or in person at our Staines branch. A booking deposit may be necessary to confirm your reservation. Full payment and a security deposit are usually required upon vehicle collection. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Staines, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and must be signed by both parties. The vehicle should be returned in the same condition it was received, barring standard wear and tear. Any new damage will be evaluated and charged accordingly. Ensure that the vehicle is returned with the same level of fuel as at pickup, as refueling fees will apply if it is returned with less fuel. Late returns may incur extra charges, so please notify us as soon as possible if you foresee a delay. You will be responsible for any parking tickets, traffic violations, or charges accrued during the rental period, plus an administration fee.
5. Coverage and Responsibility
- All rentals come with basic third-party insurance included. You will find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be offered to help lower your financial liability. It is wise to review these options thoroughly. You remain liable for any damage or loss up to the insurance excess, except when additional coverage is purchased. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of any insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ depending on the type of booking and the notice given. For specific information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur charges.
7. Restricted Activities
Prohibited vehicle uses:
- Usage of the vehicle for any illegal activities is strictly prohibited. This includes racing, rallying, off-roading, or any other dangerous driving practices. Transporting hazardous materials or substances is not allowed. Vehicles must not be sub-let or operated by unauthorized drivers. Driving under the influence of alcohol or drugs is forbidden. Vehicles should be used only for their intended purposes, without exceeding passenger or weight limits. Operating outside of the designated geographical areas requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Staines is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may arise from your use of our services. Our maximum liability for any claims will not exceed the amount paid for the rental in the previous 12 months. This does not affect our liability for death or personal injury resulting from negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will be resolved exclusively within the jurisdiction of English and Welsh courts.
Revisions to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Staines Contact Details
For inquiries regarding these Terms, please reach out to us:
Staines Car Hire Services
Riverside Way, Staines TW18 4WB, United Kingdom
Contact Number::
441483677073