Staines Terms of Service
Welcome to Staines Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhirestaines.co.uk and our vehicle rental services. By using our services you agree to these Terms.
1. Rental Agreement — Staines
All vehicle rentals with Staines are governed by a Rental Agreement provided with your booking confirmation or at vehicle collection. This agreement sets out the terms, conditions, insurance information, charges, and your responsibilities for the particular rental. If any conflict exists between these Terms and the Rental Agreement, the Rental Agreement will take precedence.
2. Staines Eligibility
To rent a vehicle from Staines, you must:
- Be at least 21 years old (age limits may differ by vehicle type, with additional charges applying to drivers under 25). Hold a valid, full driving licence appropriate for the vehicle category, held for the minimum period specified in the Rental Agreement. Provide valid identification and proof of address, and present the payment card in the driver’s name when collecting the vehicle from Staines.
3. Staines Reservations and Payment
- Bookings can be made via our website, by phone, or in person at our Staines location. A booking deposit may be required to confirm your reservation. Full payment and the security deposit are normally payable when the vehicle is collected. All prices are shown in British Pounds (£) and include VAT where applicable.
4. Vehicle Collection and Return in Staines
- You must inspect the vehicle at collection and report any pre-existing damage to Staines immediately. A vehicle condition report will be completed and signed. Return the vehicle in the same condition as when collected, allowing for normal wear and tear. Any new damage identified on return will be assessed and charged accordingly.
5. Coverage and Liability
- Basic third-party insurance is included with all Staines rentals. Full coverage details and excess amounts are provided in the Rental Agreement. Additional insurance options may be offered to reduce your financial liability. We recommend reviewing these carefully. You are responsible for damage or loss up to the stated excess amount.
6. Cancellation and Modifications
Cancellation and amendment policies for Staines depend on the booking type and notice period. Consult your booking confirmation or Rental Agreement for the applicable terms. Late cancellations or no-shows may incur charges.
7. Disallowed Uses
You must not operate the Staines vehicle for:
- Any unlawful purpose or activity involving a Staines vehicle. Racing, rallying, off‑road use or other high‑risk driving activities. Carrying hazardous or regulated materials. Subletting the vehicle to third parties or permitting unapproved drivers. Operating the vehicle while impaired by alcohol or drugs. Use for purposes the vehicle is not intended for...
Violating restrictions may result in immediate Staines rental termination and additional charges.
8. Staines Liability Limits
To the maximum extent permitted by English and Welsh law, Staines will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, data or business, arising from your use of our services. Our total liability for any claim will not exceed the fees paid to Staines for the specific service that gave rise to the claim in the twelve months before the claim.
9. Governing Law (Staines)
These Terms for Staines are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Modifications to Terms
Staines may modify these Terms at any time. Changes take effect immediately upon posting on the Staines website. Continued use of Staines' services after posting indicates your acceptance of the revised Terms.
11. Staines Contact Hub
For questions regarding these Terms, please contact Staines:
Staines Vehicle Hire Services
Riverside Way, Staines TW18 4AB, United Kingdom
Telephone::
014 8367 7073
Staines Email::
Your Reliable Choice for Staines