Staines Privacy

1. Information Staines Collects

Staines collects and processes several types of personal information, including:

2. How Staines Uses Your Information

Staines uses your personal information for the following purposes:

• Staines Service Delivery (Contract Performance):
  • Processing and managing Staines vehicle rental bookings and agreements. Verifying customer identity and confirming compliance with Staines rental criteria. Coordinating vehicle collection and return procedures at Staines locations. Processing payments and administering deposits and any related charges.
• Customer Communication (Staines — Legitimate Interest/Contract Performance):
  • Sending Staines booking confirmations, updates, and important rental information. Responding to your inquiries and providing customer support for Staines. Notifying you of changes to Staines services or policies.
• Staines Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Staines has a legitimate interest. You can opt out at any time.
• Service Development (Legitimate Interest):
  • Analyzing Staines' website usage to improve user experience and functionality. Conducting research to refine Staines' vehicle fleet and services.
• Staines Compliance (Statutory Duty):
  • Meeting legal, regulatory, and tax requirements for Staines. Preventing fraud and maintaining service security. Resolving disputes and enforcing Staines' terms and conditions.

3. Information Sharing — Staines

Staines may share your personal information with:

• Staines Providers: Third-party companies that help Staines deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

Staines does not sell your personal information to third parties for marketing purposes.

4. Data Security for Staines

Staines implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and periodic security assessments. No internet transmission or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

5. Retention Periods

Staines keeps your personal information only for the period necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. The length of retention depends on the category of information and the context in which it is processed.

6. Your Rights at Staines

Under UK data protection law, Staines residents have the following rights:

• Staines Access Policy: Request a copy of the personal information Staines holds about you.

To exercise these rights, please contact Staines using the details below.

7. Staines Cookies and Tracking

The Staines website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Staines Updates

Staines may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Staines recommends that you review this policy regularly.

9. Contact Staines

For questions about this Privacy Policy or our data practices, please contact Staines: